DISC is a model of human behaviour that helps you to understand why people do what they do. The dimensions of Dominance, Influence, Steadiness, and Compliance make up the model and interact with other personality factors to describe human behaviour. This online course has been created to help you apply DISC behavioural principles to team work and to influencing and selling situations. By understanding your inherent behavioural style and then learning how to determine and appropriately react to the styles of people that you work with, you will be better able to communicate, motivate, convince and ultimately influence more decisions. Everybody has their own style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Salespeople will feel more comfortable selling according to their natural styles. Team members and clients will act out their styles in work-based situations. Being able to identify the behavioural style of your team members and your clients will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each behavioural style will be explored along with techniques to enhance and improve your interactions leading to better communication. Who is the course for? The course is for anyone who is interested in developing their understanding of behaviour.  It will be of particular relevance to you, if you: - work in teams with different types of people - are involved in influencing and persuading other people - are selling and negotiating with customers and client - are a leader in a team or in a management role and seeking to influence through leading - have responsibilities for influencing the way people make decisions All videos are recorded in HD 1080p. All PDFs are Section 508 / ADA Accessibility compliant.